Terms of Service

Introduction & Acceptance of Terms

Welcome to Urban Step ("www.atrzendyfashiondepotqz.com"), an e-commerce platform specializing in premium footwear, including walking shoes, sneakers, boots, loafers, and other lifestyle footwear (collectively, "Products"). By accessing or using our website, you agree to comply with these Terms of Service ("Terms"). If you do not agree, please refrain from using our services.

Account Responsibilities

To place orders, you may need to create an account. You are responsible for:

• Providing accurate and current registration information.
• Maintaining the confidentiality of your login credentials.
• All activities under your account.

We reserve the right to suspend accounts suspected of fraudulent activity.

Product Information & Order Terms

We strive for accurate product descriptions, images, and pricing. However:

• Minor variations in color or material may occur due to screen settings or manufacturing.
• Footwear comfort and fit are subjective; we do not guarantee specific performance outcomes.

Orders are subject to availability. We may cancel orders due to stock discrepancies.

Payment, Shipping, Returns

Payment: We accept major credit cards and PayPal. Transactions are encrypted for security.

Shipping: Delivery times vary by location. Risk of loss transfers upon delivery.

Returns: Unworn, undamaged items may be returned within 30 days of delivery for a refund or exchange. Customers bear return shipping costs unless the return is due to our error.

Intellectual Property Rights

All website content (logos, text, images) is owned by Urban Step or its licensors. Unauthorized use, including reproduction or modification, is prohibited.

Disclaimers & Limitations of Liability

Footwear-Specific Disclaimers:

• Performance Footwear: Running shoes and cross-trainers are designed for general athletic use. We are not liable for injuries resulting from improper use or individual biomechanics.
• Fashion Footwear: Ballet flats, brogues, and boots are intended for casual/formal wear. Prolonged use may vary by individual foot structure.
• Comfort Features: Memory foam or padded designs may degrade over time with wear; we do not warrant long-term performance.

To the fullest extent permitted by law, Urban Step disclaims all warranties (express or implied) and shall not be liable for incidental or consequential damages.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the jurisdiction where our company is registered. Disputes will be resolved through binding arbitration, waiving the right to class actions.

Contact & Effective Date

For questions, contact us at [email protected]. These Terms are effective upon your use of the website.